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Building Better Cultures


Hosted by Scott McInnes, founder of Inspiring Change, we talk to guests about how really good internal comms, engagement and leadership all contribute to 'Building Better Cultures'. We tend to shy away from theory and focus more on really practical advice, great stories and best-practice.

Please listen, like, share and comment - I'd love to hear your feedback.

Jul 19, 2018

Harry has worked with words for many years.  He started life as an editor before joining London-based agency 'The Writer' in response to an advert that called out their mission 'to stop the tyranny of linguistic mediocrity'.  Six months ago he became Monzo Bank's writer though, as he says himself, "Everyone here is a writer, I've just got the job title".

To find out more about Harry you can view his profile on Linkedin. To have a look at Monzo's tone of voice and to read more about 'active language monkeys', see www.monzo.com/toneofvoice.

Show Notes:

0.00 – Strong parallels between leadership in sport and business – 50s – A bit about Mike over 20 years – 1.50 – Coaching, winning and Welsh Valleys – 3.05 –A career-changing injury and a move into coaching – 4.05 – A course doesn’t mean you know everything – 4.20 – Vision is fine but alignment and communication is key to success – 6.30 – A focus on what to maintain and what to work on – 6.59 – “I’m going to coach Wales”, declare your intentions to the universe – 9.50 – Looking to your team for answers – 11.00 – Sometimes the answers come from the least expected places – 16.35 – Formal vs informal leaders – 17.35 – Recognising talent in your team – 18.20 – Respect, recognition and unity – 21.20 – The tiny things make a difference – 22.40 – Creating team vision and aligning practices to it W.A.L.E.S – 27.40 - Attitude. What are your trademarks? - 30.00 – Mike’s advice for his 20-year-old self – Just be you and 'bouncebackability’!