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Building Better Cultures

Hosted by Scott McInnes, founder of Inspiring Change, we talk to guests about how really good internal comms, engagement and leadership all contribute to 'Building Better Cultures'. We tend to shy away from theory and focus more on really practical advice, great stories and best-practice.

Please listen, like, share and comment - I'd love to hear your feedback.

Mar 27, 2018

Feargal Quinn founded the Superquinn supermarket chain in Ireland and has spent his life championing customer service.

He was an Irish Senator, worked in television and has written a number of internationally published books.  His 1992 book 'Crowning the Customer' has sold more than 50,000 copies and been translated...