Aug 30, 2021
The summer of 2020 brought a reckoning on race around the world that few anticipated, but we may have all needed. After the months of Black Lives Matter protests and racial reconciliation, organizations and individuals alike have been left to grapple with what it actually looks like to promote diversity in the workplace.
On this episode of the Building Better Cultures podcast, host Scott McInnes sits down with global DEI thought leader Wema Hoover to talk all things diversity, equity, and inclusion (DEI), how the virtual work environment has brought this concept to the forefront in new ways, and how organizations can work to effect lasting change for their leaders and employees.
Wema believes the “right” way to approach DEI is different for each individual organization, but that doesn’t negate the fact that DEI is an essential aspect to a successful organization. During her time at some of the world’s biggest companies— including Google, Pfizer, and Bristol-Myers-Squibb—Wema saw firsthand what it takes to promote DEI in the workplace and put in place KPIs to measure how DEI is progressing and changing a company’s culture.
Scott and Wema finish their conversation by talking through the many benefits promoting diversity can have on an organization, including the ability to recognize differences in your customer base and creating a purpose-driven organization your employees actually want to work for. Creating a work environment of diversity, equity, and inclusion is not easy, Wema says, but in order to do so, organizations must look at their stats and listen to their employees, while employees work to find the courage to raise their voice.
KEY TAKEAWAYS
- Wema’s journey to becoming a global DEI thought leader.
- COVID-19’s impact on diversity, inclusion, equity, and mental
health in the workplace.
- Corporations now have a bigger role to play than ever in
addressing the fact that there is little to no separation between
personal time and work time, due to an increasingly virtual working
environment.
- An introduction to and definition of DEI—diversity, equity, and
inclusion.
- Why it’s critical for organizations to get their DEI strategies
right, and what “right” looks like.
- It’s critical both to have an ambition and to have a strategy
to combat apathy in employees.
- It’s critical both to have an ambition and to have a strategy
to combat apathy in employees.
- One of the biggest barriers to creating a culture of DEI in
organizations is the desire to do good, but thinking that desire is
good enough to effect change.
- Organizations need to ask questions of themselves and their
teams to create parallels and pathways to educate their
organization.
- Success in DEI looks like evolving your organization’s
culture.
- To move the needle in the area of DEI, leaders need to:
- Start by understanding themselves.
- Create a space for dialogue.
- Make DEI more than a one-time thing, but part of Management 101
basics.
- If you’re a leader who’s not part of a marginalized group, you
need to be courageous and unafraid of asking questions.
- Asking and seeking to understand creates new norms for your
organization and teams.
- Great leaders step up and recognize the absence of empathy and
humility in themselves and their company culture.
- Wema believes that leaders should put measures and KPIs in
place to effect lasting change when it comes to DEI.
- The types of KPIs an organization can use to promote diversity
and inclusion include:
- Data
- Hiring stats
- Promotion demographics
- Leadership demographics
- Talent programs
- Engagement surveys
- Data
- The channels for success in the C-suite are sometimes so
narrow, Wema believes organizations need to widen those channels to
promote DEI.
- Quotas on diversity become insignificant when channels for
success are broadened.
- The benefits to organizations of having a more diverse and
equitable workforce include:
- Harnessing the full complement of your organization
- Recognizing the differences in your customer base
- Promoting a purpose-driven organization that employees want to
work for
- Wema believes that the future is now when it comes to DEI and
moving the social climate forward.
- The first things to do on your DEI journey, according to Wema:
- Organization
- Look at your stats
- Have a channel to listen to employees
- Individual
- Raise your voice
- Organization
ABOUT SCOTT MCINNES
Learn more about Scott McInnes, founder and director of Inspiring Change, by clicking here.
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