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Building Better Cultures


Hosted by Scott McInnes, founder of Inspiring Change, we talk to guests about how really good internal comms, engagement and leadership all contribute to 'Building Better Cultures'. We tend to shy away from theory and focus more on really practical advice, great stories and best-practice.

Please listen, like, share and comment - I'd love to hear your feedback.

May 8, 2023

Have you ever had to deal with miscommunications in the workplace? 

Are you struggling to keep up with the sheer number of emails you receive daily?

Joining Scott this week is
communication expert Kim Arnold to shed light on how to connect more effectively.  

Kim delves into the world of email communication, explores the impact of poor email etiquette, and shares insights on the use of concise language, tone of voice, accuracy, and the increasing use of emojis in emails. Keep an ear out for Kim’s must-know tips on creating a more human tone that fosters connections and relationships. Key discussions include: 

  • An introduction to Kim Arnold
  • The problems poor email etiquette is creating in business today
  • The impact of COVID-19 on business communication 
  • The overlooked skill of effective writing 
  • The importance of embracing feedback  
  • Generational approaches to communication
  • Do emojis belong in business communications
  • Top tips for mastering your work emails  

And more!  

We tend to move into formal posh, Ive got my top button done up, Ive got my jacket on, and Im not going to crack a smile here. And people are starting to realise that that doesnt always create relationships. It doesnt create connections. It doesnt build bridges with people because we sound like robots. Kim Arnold.  

 
ABOUT SCOTT:  

Learn more about Scott McInnes, your host and the Founder and Director of Inspiring Change, by clickinghere. 

ABOUT WORKVIVO:   

If youre struggling with communications in this time of new hybrid workplace conditions, click here to explore Workvivo, a collaboration platform that offers seamless digital integration.  

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This podcast was proudly produced in partnership with Podlad.com